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At Murray Law Group, our team of insurance claim attorneys can help you find the most effective solutions to insurance coverage disputes over flood and water damage insurance claims. Our insurance claim attorneys possess the knowledge and skills needed to investigate and overcome an insurer's reluctance to settle flood claims.

Most policyholders are unaware that flooding is not usually covered in their standard insurance policies. Flood coverage can be purchased through the National Flood Insurance Program, which is administered by the federal government and operated by private insurance companies. The best way to check your coverage is to review your current policy, and if unclear, consult the flood damage claim attorneys at Murray Law Group. Our attorneys are skilled in deconstructing complicated insurance policy language to help homeowners understand their actual coverage.


According to Florida Statute § 627.715, a "flood" is the temporary condition where two or more acres of typically dry land, or at least two properties (including the policyholder's property), are partially or completely inundated by:

  • Overflow of inland or tidal waters
  • Unusual and rapid accumulation or runoff of surface waters from any source
  • Mudflow
  • Collapse or subsidence of land along a lake or similar body of water due to erosion or undermining caused by waves or currents exceeding anticipated cyclical levels, resulting in a flood.


To prepare your insurance claim, make sure you do the following:

  • Retain an attorney or public adjuster to represent your interests.
  • Photograph the damage.
  • Protect the property to prevent further damage.
  • Report the damages to your insurance company as soon as possible.
  • Save receipts that reflect any work that you’ve done in an attempt to protect the property and minimize further damage.
  • Prepare for the insurance company’s claims adjuster’s visit and inspection of your property. Make sure that you have an extra copy of all documents involved in the claim, including receipts and photographs.
  • Document your claim and keep notes when you speak to your insurance adjuster.
  • Find or request a copy of your insurance policy from your agent or your insurance company.


Despite accepting premiums and issuing policies, it is not uncommon for insurance companies in Florida to deny coverage for flood damage. There are different reasons an insurance company may give for denying your claim, and some may be valid while others are not.

Below is a list of reasons your insurance company may give you for denying your claim:

  • Pre-existing damages.
  • Earth movement related to flooding.
  • Flooding during the 30 day waiting period.
  • Insufficient evidence to support payments.
  • Lack of documentation provided.
  • Fraud or Illegal activity.
  • Policy exclusions limit coverage.
  • Unpaid policy premiums.
  • Missing the Proof of loss filing deadline.


You can appeal a denied or underpaid flood claim if you believe your flood insurance should cover the damage. An insurance dispute attorney from Murray Law Group can help you complete the appeals form and ensure all paperwork is submitted within the time limits provided for in the policy and Florida Statute of Limitations.

Creating Positive Outcomes


Despite accepting premiums and issuing policies, it is not uncommon for insurance companies in Florida to deny coverage for claims. There are different reasons an insurance company may give for denying your claim, some may be valid while others are not. An insurance company may be engaging in bad faith insurance practices when denying valid claims — especially if they are denying claims in an effort to increase profits to the detriment of their policyholders.

Below is a list of reasons your insurance company may give you for denying your claim:

  • The claim was not reported in a timely manner
  • The property is underinsured
  • Insufficient evidence to support payments
  • Lack of documentation provided
  • Sources of water damage not covered (e.g., sewage backups, flooding)
  • Illegal activity or fraud
  • Unpermitted work on the property
  • Pre-existing damage or wear and tear
  • Policy exclusions limiting coverage
  • Unpaid policy premiums

Although you may not have the ability to stop an insurance company from denying your claim outright, you can take steps to minimize the chances of a claim denial if you do the following:

  • File a claim right after the incident
  • Request a copy of your policy
  • Comply with the duties after loss section of the policy
  • Provide the documents and records requested
  • Take steps to protect the property and mitigate damage
  • Pay your premiums on time
  • Keep records of all repair costs and expenses incurred
  • Know what your policy covers and excludes
  • Engage professionals to represent your interests

Insurance claims are often undervalued and underpaid by the insurance company. Insurance companies and adjusters are not interested in paying out settlements timely and properly. The insurance company wants to keep payouts low and premiums high to improve its profit margin.

Signs your claim may have been underpaid include:

  1. Insurance Company’s Estimate Seems Too Low: If you feel that the estimate is too low, trust your gut and intuition. More often than not, if you suspect the estimate is too low, then it probably is.
  2. Adjuster Rushed the Property Inspection: By law, the adjuster must inspect your damaged property and issue a damage estimate within 60 days of the loss. Many adjusters rush through the inspection and do not do a thorough investigation, thereby creating an estimate of repair costs that is artificially low. This is called a low-ball estimate. Whether the adjuster is careless or has bad faith intentions, it can leave you with a lower settlement offer than you need.
  3. Damage Was Overlooked or Not Accounted For: Review the insurance estimate and the adjuster documents carefully to ensure all damage and repair costs are identified. If damage has been overlooked or not accounted for in the estimate or documents, you need to take action. Failure to act could result in the underpayment of your claim.
  4. Part of Your Claim Was Denied: If any part of your claim was denied, then your claim may be undervalued. Often the insurance company will deny part of your claim to save money. If your property damage claim has been partially denied, it’s not the end of the claim. The claim can be reopened.
  5. Offered the Actual Cash Value Instead of Replacement Costs: Your insurance company may also offer to pay the actual cash value instead of the full cost required to replace or repair the property. Depending on your claim and your insurance policy, the insurance company may be underpaying your claim intentionally to save money.
  6. Wear & Tear or Old Damages: If your insurance company states that the damages are old or are from wear and tear, this may be a sign they are trying to underpay the repairs. If the insurance company did not ask you to make repairs to your property prior to issuing or renewing the insurance policy, and after a claim states damages are from wear and tear or are old damages, it’s a sign they’re intentionally trying to underpay your claim.
  7. Told You Do Not Need an Attorney or a Public Adjuster: If you are told you don’t need an attorney or a public adjuster on your claim, then you should call one and ask for a free claims review. Most attorneys or public adjusters will perform a free claim review to ensure you are being treated properly under your insurance policy.
  8. Advised their there is a Lack of Coverage or a Gap in Coverage: Another sign that your insurance company has undervalued your property damage claim is when you have been advised about a lack of coverage or a gap in coverage under your insurance policy. If your insurance company says there is no coverage for certain types of damages or losses, always get a second opinion.

Several factors are essential in selecting an insurance claim attorney. When choosing an attorney, hire someone who has experience and a good reputation in the legal community. Read online reviews to see what other clients are saying about the attorney’s services. Consider the experience and expertise of the attorney handling the claim and how many trials and/or arbitrations the attorney has handled. All these factors are crucial. Choose an attorney only after careful consideration and after speaking with the actual attorney who will be assisting you.

Murray Law Group attorneys work most insurance claim cases on a contingency fee basis. This means there is no payment owed for attorney’s fees or costs to you unless we win your case. We will hire industry experts and engage the professionals necessary to build the most convincing case for you. Murray Law Group understands that in-depth expert analyses can make or break your insurance claim and that is why we work with the best in the industry.


Reach out to our office today to speak with one of our expert fire damage claim attorneys. The attorney will provide a free assessment of what your claim is worth quickly and effectively. Contact Murray Law Group by calling 1-855-269-4317 today for a free consultation with an experienced Florida fire insurance claim attorney.



Murray Law Group’s Florida insurance attorneys have recovered hundreds of millions for thousands of clients in Florida. Our award-winning team has the expertise and in-depth knowledge to build strong cases for victims of bad faith insurance claims.


We offer free initial consultations in English or Spanish, and we can travel to you when you need it. Call our firm at 1-855-269-4317 today.